1. Acceptance of Terms

By accessing or using the website (www.mindforte.net) of Mindforte Psychology Clinic, you agree to be bound by these Terms and Conditions. These terms govern your use of our online and in-person psychological services. If you do not agree with these terms, please refrain from using the Site.

2. Services Offered

Mindforte Psychology Clinic provides both online and in-person psychological therapy and counseling services. These services are offered by licensed mental health professionals. The availability of services may vary depending on your location, and some services may be subject to eligibility requirements.

3. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting to the Site. By continuing to use the Site after any such changes, you agree to the revised terms.

4. User Accounts

To use certain features of the Site, such as scheduling appointments or accessing online therapy sessions, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Notify us immediately of any unauthorized use of your account.

5. Confidentiality and Privacy

Your privacy is a top priority at Mindforte Psychology Clinic. All personal information collected through the Site is governed by our Privacy Policy, which outlines how we collect, store, and use your data. Our therapists are bound by professional and ethical standards, and we adhere to relevant confidentiality laws in the Federal Republic of Nigeria, including HIPAA (for U.S.-based clients).

6. Online Therapy Services

• Eligibility: Online therapy services are only available to individuals who reside in regions where our therapists are licensed to practice. You may be required to confirm your location before using online services.
• Technology Requirements: To access online therapy services, you will need a stable internet connection, a device with video/audio capabilities, and appropriate software. Mindforte Psychology Clinic is not responsible for any technical difficulties or interruptions in service caused by equipment failures or connectivity issues on your end.
• Limitations: Online therapy may not be suitable for all conditions, and it is not a substitute for emergency care. If you are in crisis, experiencing suicidal thoughts, or in need of immediate assistance, please contact emergency services or visit your nearest emergency room.

7. In-Person Therapy Services

• Appointments: In-person therapy services are available at our physical clinic location(s). Appointments must be scheduled in advance through the Site or by contacting the clinic directly.
• Cancellation Policy: If you need to cancel or reschedule an in-person appointment, you must provide at least 24 hours notice. Failure to do so may result in a cancellation fee.
• Health and Safety: We adhere to strict health and safety protocols at our clinic. If you are feeling unwell or have been exposed to a contagious illness, please notify us to reschedule your appointment or switch to an online session.

8. Payment and Fees

• Billing: Payment for services can be made online through the Site or at the clinic in person. Fees for services will be provided at the time of booking.
• Insurance: Mindforte Psychology Clinic may accept certain health insurance plans. It is your responsibility to verify your insurance coverage for therapy services and to provide any required co-payments or documentation.
• Refunds: Refund policies may vary depending on the service. For online sessions, missed appointments without proper cancellation notice may be non-refundable. For in-person services, please refer to the clinic’s cancellation and refund policy.

9. No Medical Advice

The services provided by Mindforte Psychology Clinic are for mental health support and should not be considered a substitute for medical advice. Our therapists do not offer medical diagnoses or treatments. Always seek advice from your physician or other qualified healthcare provider for medical concerns.

10. Limitation of Liability

To the fullest extent permitted by law, Mindforte Psychological Clinic, its affiliates, and its therapists are not liable for any damages, direct or indirect, arising from the use or inability to use our Site or services, including online therapy. This limitation applies even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Mindforte Psychology Clinic, its directors, employees, and affiliates from any claims, losses, or damages, including legal fees, arising from your use of the Site or services, violation of these Terms and Conditions, or infringement of any third-party rights.

12. Emergency Services

The services provided by Mindforte Psychology Clinic, both online and in-person, are not suitable for emergencies. If you are in crisis or facing a life-threatening situation, contact emergency services immediately or go to the nearest hospital.

13. Intellectual Property

All content on the Site, including text, graphics, images, and logos, is the intellectual property of Minforte Psychology Clinic or its content suppliers. You may not reproduce, distribute, or use any content from the Site without prior written consent from Mindforte Psychological Services- the owners of Mindforte Psychology clinic.

14. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles. Any disputes related to the Site or services shall be resolved in the courts located in Federal Republic of Nigeria.

15. Termination of Use

We reserve the right to terminate or suspend your access to the Site or services at any time, without prior notice, for violations of these Terms and Conditions or for any other reason at our discretion.

16. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, or if you need assistance with the services provided, please contact us at:

Mindforte Psychology Clinic
Plot 41-45, Sir Sam Jonnah Way, Cluster 3, Riverpark, Abuja, FCT, Nigeria.
+234 703 958 3678
info@mindforte.net

Effective Date: September 10, 2024